cPanel Certified Partner Program

Frequently Asked Questions

What is the cPanel Certified Partner Program? (cPCP)
cPanel® has introduced a program for its PartnerNOC companies to help shine a light on those Partners that have gone the extra mile to ensure that their employees and support staff have been trained to sell and support cPanel & WHM® software. To showcase these organizations, we're announcing a new cPanel Certified Partner status. This will give Partners an opportunity to acquire a new form of esteemed accreditation, displayed prominently alongside their company's name in our Partner Directory. cPanel Certified Partners will receive a certificate and high-resolution, digital badge to represent their new status. These Partners will also have their support requests automatically escalated to our entirely new Ultra Priority Technical Support queue.

How can my company participate?
Partners will be considered cPanel Certified Partners after a defined number of their employees successfully achieve cPanel University certifications in all three of the following certification tiers:

How many certified employees are needed for a Partner to achieve Certified status?
We have tailored this program for cPanel Partners to prepare all support teams to provide the best support to all cPanel & WHM users. The number of employees that will need to pass certification in the above three certification courses is directly related to the number of cPanel licenses attributed to the Partner. The following chart can be used to identify your company's requirement:

Certified Employees Required cPanel License Range
1 0 – 49 Licenses
2 50 – 2,999 Licenses
3 3,000 – 3,999 Licenses
4 4,000 – 4,999 Licenses
5 5,000 – 5,999 Licenses
6 6,000 – 6,999 Licenses
7 7,000 – 7,999 Licenses
8 8,000 – 8,999 Licenses
9 9,000 – 9,999 Licenses
10 10,000 – 11,999 Licenses
11 12,000 – 13,999 Licenses
12 14,000 – 15,999 Licenses
+1 Employee required for each additional 2000 licenses.

How long does certification last?
New Certifications will be valid for one calendar year from initial confirmed eligibility. When existing certifications are renewed, the expiration date will be extended one full calendar. For example, renewing your certificate would push an expiration date of November 15, 2021, to November 15, 2022.