cPanel Certified Partner Program

Recent Changes (as of: 9/1/2020)

As of September 1st, 2020, we're making a few changes to our original cPanel Partner Certification Program's expiration schedule to make things easier to understand and less stressful for Partners in the future. The content on this page has been updated to reflect this, but if you're just looking for a quick synopsis, here's the highlights:

  • Beginning September 1, 2020, all 2019 Certifications will be extended for an additional year and will be valid until the end of 2021.
  • Starting January 1, 2021, new Certifications will be valid for one calendar year from initial confirmed eligibility.
  • When existing certifications are renewed, the expiration date will be extended one full calendar year from the original eligibility date. For example, renewing your certificate would push an expiration date of November 15, 2021, to November 15, 2022.

Frequently Asked Questions

What is the cPanel Certified Partner Program? (cPCP)​
cPanel® has introduced a program for its PartnerNOC companies to help shine a light on those Partners that have gone the extra mile to ensure that their employees and support staff have been trained to sell and support cPanel & WHM® software. To showcase these organizations, we're announcing a new cPanel Certified Partner status. This will give Partners an opportunity to acquire a new form of esteemed accreditation, displayed prominently alongside their company's name in our Partner Directory. cPanel Certified Partners will receive a certificate and high-resolution, digital badge to represent their new status. These Partners will also have their support requests automatically escalated to our entirely new Ultra Priority Technical Support queue.​

How can my company participate?
Partners will be considered cPanel Certified Partners after a defined number of their employees successfully achieve cPanel University certifications in all three of the following certification tiers:​

How many certified employees are needed for a Partner to achieve Certified status?
We have tailored this program for cPanel Partners to prepare all support teams to provide the best support to all cPanel & WHM users. The number of employees that will need to pass certification in the above three certification courses is directly related to the number of cPanel licenses attributed to the Partner. The following chart can be used to identify your company's requirement:​​

Certified Employees Required cPanel License Range
1 0 – 49 Licenses
2 50 – 2,999 Licenses
3 3,000 – 3,999 Licenses
4 4,000 – 4,999 Licenses
5 5,000 – 5,999 Licenses
6 6,000 – 6,999 Licenses
7 7,000 – 7,999 Licenses
8 8,000 – 8,999 Licenses
9 9,000 – 9,999 Licenses
10 10,000 – 11,999 Licenses
11 12,000 – 13,999 Licenses
12 14,000 – 15,999 Licenses
+1 Employee required for each additional 2000 licenses.

How long does certification last?
Beginning September 1, 2020, all 2019 Certifications will be extended for an additional year and will be valid until the end of 2021. Starting January 1, 2021, new Certifications will be valid for one calendar year from initial confirmed eligibility. When existing certifications are renewed, the expiration date will be extended one full calendar year from the original eligibility date. For example, renewing your certificate would push an expiration date of November 15, 2021, to November 15, 2022.

Certification Achieved Final Expiration Date Badge Year
Any date in 2019 12/31/2021 2020
Any date in 2020 12/31/2021 2021
Any date in 2021+ One year from date achieved N/A

We advise all cPanel Partners that currently have an active certified status to ensure that they begin planning for their renewal well in advance of 12/31/2021 so that they can continue maintaining their status and associated benefits into 2022.